Service & Support

We recognize the importance of sales support and have developed a range of services for our clients to make perfect purchase decision

Pre-sale service

• Consultation: We offer expert advice and guidance to help clients choose the right product or service that meets their specific needs.
• Product demonstration: We provide hands-on demonstrations of our products to help clients understand how they work and their features.
• Customization: We offer customization services to tailor our products to meet the unique requirements of our clients.
• Quotations: We provide detailed and transparent pricing information to help clients make informed decisions about their purchase.
• Technical support: We offer technical support to help clients resolve any issues or questions they may have about our products.

In sale Service

• Clear communication: We ensure that communication channels are open and transparent, providing clients with regular updates on their orders and answering any questions they may have in a timely and efficient manner.
• Timely delivery: We prioritize timely delivery of our products, ensuring that they arrive at the client's location on time and in good condition.
• Quality assurance: We maintain strict quality control standards to ensure that the products we deliver meet or exceed our client's expectations.
• Installation and set-up: We offer installation and set-up services for our products, ensuring that they are set up and functioning properly before the customer starts using them.
• Training and education: We offer training and education services to ensure that our clients understand how to use our products and get the most out of them.

After Sales support

• Warranty support: We offer warranty support for our products, ensuring that any defects or malfunctions are covered and repaired free of charge.
• Technical support: We provide technical support to help our clients resolve any issues or questions they may have about our products.
• Maintenance and repair services: We offer maintenance and repair services for our products, ensuring that they are kept in good condition and functioning properly.
• Spare parts supply: We offer spare parts supply services to ensure that our clients have access to replacement parts for their products.
• Upgrades and replacements: We offer upgrades and replacement services for our products, ensuring that our clients have access to the latest technology and equipment.

By offering comprehensive sales support, we aim to ensure that our clients are fully satisfied with their purchase and that their business processes are always running without disruptions.